Baroque pearl lunar lock necklace

SHIPPING POLICY:

Australia Wide Delivery

Standard Shipping: $10 AUD

(3-10 business days)

Express Shipping: $15 AUD (faster delivery)

Free Shipping: on all orders over $90 AUD

Handmade Timeframes:

Please note that our pendants are handcrafted by artisans in Thailand and Turkey. While we strive to dispatch orders promptly, occasional delays may occur due to the handmade nature of these pieces. We appreciate your patience as we ensure each item meets our quality standards.

Tracking

All orders include tracking information, which will be sent to your email once your order is dispatched

I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase.

Refund policy

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at lumira.zahra@gmail.com. 

  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

  You can always contact us for any return question at lumira.zahra@gmail.com.

  
  

  Damages and issues

  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

  
  

  Exceptions / non-returnable items

  Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.

  
  

  Exchanges

  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item

   

  Refunds

  We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at lumira.zahra@gmail.com.

  We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at lumira.zahra@gmail.com.  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at lumira.zahra@gmail.com.

  
  

  Damages and issues

  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

  
  

  Exceptions / non-returnable items

  Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.

  
  

  Exchanges

  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

   

  Refunds

  We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at lumira.zahra@gmail.com.

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

🖤 Care Instructions

Designed for real life. Made to last.

Your talisman is created to move with you, not sit in a jewellery box. Each piece is waterproof, tarnish-free, and hypoallergenic, but a little love will keep it glowing longer.

✨ Daily Wear

Yes, you can wear it every day

Yes, it’s waterproof

Yes, it’s safe for showering and hand washing

Your jewellery is built to be part of your ritual, not removed for it.

🧿 To Keep Your Pieces Radiant

Avoid prolonged contact with harsh chemicals (chlorine, cleaning products, strong perfumes)

Apply perfumes, lotions, and oils before putting your jewellery on

Gently wipe with a soft cloth after wear to remove residue

Store separately when not worn to avoid scratching

🌙 Waterproof ≠ Indestructible

Your jewellery is made to handle water, but treat it with intention:

Remove before swimming in pools or hot tubs

Avoid saltwater exposure for long periods

Do not soak in cleaning solutions

Think of it like silk that can survive a storm, but still deserves care.

🖤 Storage Ritual

Store in a soft pouch or jewellery box

Keep away from humidity when possible

Let your pieces rest when not in use

Your talisman holds energy. Let it recharge.

✨ A Note on Gold Plating

Your jewellery is crafted with high-quality plating designed for longevity. With mindful care, your pieces will retain their glow and finish beautifully over time.

💫 Remember

Jewellery is both adornment and energy.

How you treat it reflects how you treat yourself.

Wear it often.

Care for it gently.

Let it protect you.